VNISH GuidesBefore troubleshooting
- Record the full miner model and serial-family label.
- Identify the control board and cooling type.
- Record the current firmware build and install method.
- Save screenshots and kernel/system logs.
- Verify the package hash.
Collect evidence before changing the miner
VNISH support and troubleshooting checklist
This independent hub provides self-service guidance, not official vendor support. The checklist below helps isolate common install and recovery problems without guessing.
Do not
- Flash another model's package to test whether it works.
- Power-cycle repeatedly during a write operation.
- Roll out a workaround to the whole farm first.
- Expose the miner web UI or SSH to the internet.
- Assume rollback preserves warranty or settings.
Choose a troubleshooting path
Board not identifiedStart with the control-board guideInstall is rejectedReview the stock-build pre-flight checkVOU cannot find a minerCheck LAN, credentials and package integrityMiner will not boot normallyPrepare rollback or recoveryPlanning a first installFollow the staged install guideFile origin is uncertainStop and verify the download
Information to include when requesting help
Provide the exact model, control-board type, cooling type, stock and target build, installation method, relevant log excerpt, LED behaviour, network reachability and what recovery steps have already been attempted. Remove passwords, pool credentials, private IP inventories and wallet-related secrets before sharing logs.